The following booking conditions form the basis of your contract with Baringo Safaris Co. ("we", "us" and "our").
Please read them carefully as they set out our respective rights and obligations. By asking us to confirm your booking, we are entitled to assume that you have had the opportunity to read these booking conditions and agree to them
Booking your Tour and Payment details
1. To make a booking please follow the procedure shown on our website. The tour application form needs to be completed by each person travelling. The completed booking form must then be sent to us electronically together with the payments referred to in paragraph 2 below
Where we have already confirmed the availability of your chosen arrangements and you book within any applicable time limit for doing so, your booking will be treated as firm and a contract between us will come into existence as soon as we receive your completed application form and your deposit.
2. A minimum deposit of Ksh3000.00 - Residents & $50 -for Non Residents per person must accompany the booking. We also offer and encourage an instalment plan with 50% of the tour payment made by a minimum of 2 week prior to arrival.
If, for any reason, the balance (including any surcharge where applicable) is not received by the due date, we reserve the right to treat the booking as cancelled by you
3. The price quoted for any trip covers the cost of the planning, the organisation and carrying out of the trip, including group equipment, supplies, accommodation, administration and staff,
We reserve the right to make changes to and correct errors in quoted prices at any time before your tour is confirmed. We will advise you of any error of which we are aware and of the then applicable price at the time of booking.
Once the price of your chosen trip has been confirmed at the time of booking, then subject to the correction of errors, we will only increase or decrease the price in the event of any change in our transportation costs or in dues, taxes or fees or in the exchange rates which have been used to calculate the cost of your trip.
Cancellations and changes
4. Cancellation of bookings must be notified to us by letter or email by the party leader as soon as possible. Your notice of cancellation will only be effective when it is received in writing by us.
5. The itinerary is a guide to which we will attempt to adhere, but it may be necessary to alter this at short notice as a result of circumstances or events outside our control such as adverse weather or road conditions, or due to the operating conditions imposed by owners and operators of accommodation, facilities and transport. Your itinerary will, however, be the same in content as far as is reasonably possible, unless circumstances beyond our control make this impossible. Should weather conditions involve you in extra costs such as accommodation, transportation and meals, these will be borne by mutual agreement between us
6. Changes and cancellation by us: As referred to above, we may have to make changes to and correct errors in advertised and confirmed details and also cancel confirmed bookings which we must reserve the right to do. Please note, our trips may require a minimum number of participants to enable us to operate them. If the minimum number of bookings required for a particular trip has not been received, we are entitled to cancel it. We will notify you of cancellation for this reason no less than 7 days prior to departure.
Indemnification
7. The client acknowledges and accepts that Baringo Safaris Co. acts solely as an intermediary in facilitating bookings for accommodations, tours, and related services, and that any disputes or claims regarding services provided by third parties should be directed to the respective third parties.
8. Baringo Safaris Co. shall not be held liable for any actions, errors, or omissions of third parties, including but not limited to accommodations, transportation, or tour providers, that are facilitated through our platform. In the event of any claims, actions, damages, losses, or expenses arising out of such third-party arrangements, the client agrees to indemnify and hold Baringo Safaris Co., its affiliates, agents, employees, and representatives harmless from any liability.
Our Liability To You
We promise to make sure that the trip arrangements we have agreed to make, perform or provide as applicable as part of our contract with you are made, performed or provided with reasonable skill and care. This means that, subject to these booking conditions, we will accept responsibility if, for example, you suffer death or personal injury or your contracted trip arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted trip arrangements.
Please note, it is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. In addition, we will only be responsible for what our employees, agents and suppliers do or do not do if they were at the time acting within the course of their employment (for employees) or carrying out work we had asked them to do (for agents and suppliers).
We will not be responsible for any injury, illness, death, loss (including loss of possessions and loss of enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following;
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Your act(s) and/or omission(s); or
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act(s) and/or omission(s) of a third party not connected with the provision of your trip and which were
unforeseeable or unavoidable;
We cannot accept responsibility for any services which do not form part
of our contract. This includes, for example, any additional services which any supplier agrees to provide or
arrange for you where we have not agreed to provide or arrange these services as part of our contract. Such
additional services will include any activities which do not form part of your contracted trip arrangements
which a supplier agrees to provide or arrange for you while you are away.
9. Conditions of suppliers: Suppliers, including transport operators, provide their services in accordance with their own terms and conditions. These terms may limit or exclude their liability to you in the event of death, personal injury, delay or loss / damage of personal possessions.
10. Decisions of Baringo Safaris, behaviour and damage While the trip is in progress, all decisions are made by Baringo Safaris staff and you must act in accordance with all reasonable instructions you are given. The team leader, trip guide or other member of our staff may withdraw you from the trip at any time if they are of the reasonable opinion that your continued presence is prejudicing or is likely to prejudice the good order, discipline, safety or successful operation of the trip or the safety or wellbeing of any individual participant(s) or other third party or if you break any law or regulation of any country where the trip takes place.
11. Our website: The information contained in our website and in our other advertising material is believed correct to the best of our knowledge at the time of publication.
However, errors may occasionally occur and information may subsequently change. You must therefore ensure you check all details of your chosen trip (Including the Price) with us at the time of booking.
Contacting us
If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, you may do so via the contact form or send an email to [email protected]
This Agreement was last updated on July 06, 2021